How much does shipping cost?
The cost of preparing and shipping to Europe depends of the country, and it goes from 10€ to 21€, VAT included.
Where do we ship?
To all around the world.
What are the deadlines?
In the event that the goods are available from our supplier, will ship within 3-5 days working upon receipt of payment. Still, the delivery time can vary from 1 to 14 (even more for countries beyond Europe)
How can I pay for my order?
With your debit / credit card or via Paypal.
How I can I contact you?
You can contact via chat during weekdays in business hours 10h to 14h and 16h to 19h and we will reply immediately. In all other hours you can write in chat. We will answer your questions as fast as possible.
Also through the contact form you find here.
I forgot my password, what do I do?
Nothing happens, click here, enter your email address and we will send you your new password. Later you can change it without any problem.
How do I use my coupon?
To enjoy your discount must access your cart and enter the code in the "coupon" field below products of your cart. Press OK and your cart will be updated with the corresponding discount.
How do I find the glasses I want?
Use our filters to find your favourite glasses, perfect glasses for women that fit your needs. Choose the glasses that you feel more comfortable with, and even that look great on your face. You would be able to decide depending on the frame, material or color.
Graduation assistant "Graduate your glasses", how does it work?
Our online glasses page is formed by optical optometrists that will help you with any questions you may have regarding sunglasses or graduated glasses. Choose a frame and use our graduation assistant "Graduate your glasses" to introduce your own graduation and make a personalized quote. We are at your disposal to help you. By telephone by calling 93 666 17 74 or 699 171 133, by e-mail (firstname.lastname@example.org) or by going to any of our establishments in Barcelona.